1. Terms of Use
Welcome to Essence CRM. By accessing or using our service, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our service.
Essence CRM provides a pay-as-you-go contact relationship management system designed for freelancers and small businesses. Our service allows you to manage contacts, notes, and reminders using a credit-based system.
2. Payment and Credits
Essence CRM operates on a pay-as-you-go model using credits. Credits are purchased in advance and deducted as you use specific features of the service.
- Credits are used for creating new contacts, adding notes, and setting reminders.
- Once purchased, credits do not expire.
- Credit purchases are non-refundable.
- We reserve the right to change our pricing structure with appropriate notice.
3. User Accounts and Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Provide accurate and complete information when creating your account.
- Promptly update your account information as needed.
- Notify us immediately of any unauthorized use of your account.
- Use our service only for lawful purposes and in accordance with these terms.
4. Data Privacy
We respect your privacy and are committed to protecting your personal data. Please review our Privacy Policy for details on how we collect, use, and protect your information.
You retain ownership of all data you enter into Essence CRM. We will not sell or share your contacts or business data with third parties without your consent, except as required by law.
5. Intellectual Property
Essence CRM and its original content, features, and functionality are owned by Rebellion Software and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our express written consent.
6. Limitation of Liability
In no event shall Essence CRM be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the service.
7. Termination
We may terminate or suspend your account and access to our service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms of Service.
Upon termination, your right to use the service will immediately cease. Unused credits at the time of termination are forfeit and will not be refunded.
8. Changes to Terms
We reserve the right to modify or replace these Terms of Service at any time. We will provide notice of any significant changes by posting the new Terms of Service on this page and updating the "Last Updated" date.
Your continued use of the service after any such changes constitutes your acceptance of the new Terms of Service.
9. Contact Us
If you have any questions about these Terms of Service, please contact us at support@essencecrm.io.